![]() ![]() You can save it in a contact list if you know what locations specific customers prefer ahead of time. This field can be named whatever you want, but we recommend something like “GooglePlaceID.”īut how do you save the correct Place ID to this embedded data field? You could pass it through a URL if users are coming from a specific website. If you have the Place ID saved as embedded data, you can add the piped text for this embedded data in your question. However, you can assign Place IDs dynamically using embedded data and piped text. You can only assign one Google Place ID to one question at a time. Mapping Google Place IDs to Locations in the Survey This method works well for an organization with a small number of locations, but is not recommended if you have multiple locations. Qtip: You can also manually search for individual IDs using Google’s documentation. Select the full, exact question text, e.g., “Please provide feedback on our company.” Do not select the option that says “Question Text.”.Under User response from, find your text entry question.Create a solicit reviews question and set it up.Make sure any questions you add that you want to carry into the review are on a separate page from the solicit reviews question. Make sure the recode values are correct for each choice and maintain a 1-5 scale. This can be phrased as a number scale, a satisfaction question, or whatever you’d like. Since you cannot use slider questions with the simple layout, we recommend using a multiple choice question. In the case of Google reviews, you can also map a star rating from the survey. Note that the format of the text entry question is up to you. User responses work best in the form of a text entry question. This section has some basic guiding principles on how to format your survey to work with autofill functionality. This means the response they added to the survey and the review they left on a corporate site may not exactly match. ![]() Qtip: Respondents have a chance to edit their review on another platform before they submit it. It can be useful if you’ve already asked the respondent for their thoughts, and want to make it easier for them to carry these over into a more official review of your company. Autofill Review ContentĪutofill will take a review that the respondent typed in a Qualtrics survey and automatically fill it into the third party company’s review platform. You can also set up autofill, which helps the respondent carry other survey response content into the review website of choice. This determines where your respondents are redirected when they click the link shown in the preview. Next Steps: Better Business Bureau (BBB), Facebook, G2 Crowd, or Consumer AffairsĪdd a link to your company’s profile on the chosen website. See how you can find these IDs in Getting Place IDs. Google Reviews are divided by location, so you need to specify the location your respondents should leave a review for using a place ID. The next step varies based on the company you chose.Under Review app or service, choose the service where you’d like survey respondents to be able to post reviews.Create a survey or select an existing one.Content they enter into other questions in the survey will not be pulled into their review unless you use autofill. ![]() Qtip: If you are adding this functionality to an existing survey, keep in mind that the Solicit Reviews question is where respondents will enter their review. ![]()
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