![]() Simply visit /myxfi and log in using your Xfinity credentials. If you intend on keeping your xFi Gateway, however, you can fix it going offline by restarting it. If you’re renting a gateway modem from Xfinity, we highly recommend investing in an Xfinity modem instead of renting. You can restart the xFi Gateway through Xfinity’s website. Luckily your Xfinity Security Sensors will remain unaffected. You also won’t be able to access your cameras and other Smart Home accessories if you have Xfinity Home. What you may not know is that you won’t be able to make phone calls, even emergency calls, if you’ve got Xfinity Voice. When you Restart your xFi Gateway, you naturally won’t be able to use your home network until the procedure is complete. It wipes out the memory and starts the device on a clean slate. ![]() Like most electronic devices, restarting your xFi Gateway will clear any unfinished or lagging processes that might be causing network issues. What Does Restarting Your xFi Gateway Do? Your xFi Gateway might need a restart, or if you’re using the Xfinity Pods, those might be the culprit. I your Xfinity Gateway has a yellow light, that means that it’s powered on, but can’t connect to the internet. If you can’t get a solid connection to the Internet despite being on your Home Network, this could mean a few different things. I’ve also talked about alternate ways to restart your xFi Gateway, what restarting it actually does, as well as what to do if your xFi Pods are the real culprit. Visit /myxfi, log in using your credentials, scroll down to Troubleshooting, and select “Restart”. You can fix the xFi Gateway going offline by restarting the Gateway. In the 21st century, when most of us seem to spend all day on the internet for work or entertainment, an inconsistent connection is a nightmare. If you, like me, rely on the xFi Gateway router to get consistent Wi-Fi connections throughout your home, you may get frustrated when the xFi Gateway says it’s offline. I like that Xfinity internet is compatible with routers like Netgear Nighthawk and Eero and Google Nest Wi-Fi as well. My family is a long-time Comcast user, and so the transition to their Internet and Streaming Service felt very smooth. I’ve been using Xfinity’s Internet Service for some time now. As an Amazon Associate, I earn from qualifying purchases. When you buy through links on my blog, I may earn an affiliate commission. Outside of these times, our Xperts and other community members are likely to respond to your post.RobotPoweredHome is reader-supported. Our team works to get to everyone as quickly as possible, but due to the number of requests we receive, it may take up to 72 hours to receive an official response from our team. After these times, it may take longer to get an official response. Our mod team will provide official support during the hours below when issues require our attention (like billing requests, troubleshooting advanced technical issues, etc). ![]() Got a question or need some help?Ĭreated and moderated by both customers like you and verified employees, our community is your official source on Reddit for help with Xfinity products and services. Some features may not work correctly in "Old" Reddit, although basic navigation should still function. Rule 4: No “I’m having an outage” postsįor the best experience, we recommend viewing our subreddit in "New" Reddit.Rule 3: No duplicate content or thread hijacking.Rule 1: Do not post confidential information.We ask that you please be respectful to others and mindful of our community's rules when participating: and read this! Welcome to the Xfinity Community!Ĭreated and moderated by customers like you and verified employees, our community is your official source on Reddit for help with Xfinity services. About our subreddit Looking for some help? Welcome. ![]()
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